Contact

Have a question about outlvl? Want to report an issue with a listing? Need help with a payment? We are here to help. Reach out through any of the channels below and we will get back to you as quickly as possible.

Common questions

My game is not showing after payment. Listings appear once the Stripe payment webhook is confirmed. This usually takes a few seconds but can occasionally take up to a minute. If your game still has not appeared after 5 minutes, contact us with your payment confirmation email.

Can I update my listing details? Currently, listing details are fetched automatically from your game URL at the time of submission. If you need a correction, reach out via email and we will update it manually.

I want to remove my listing. Contact us via email with the URL of the listing you want removed. We will process removal requests within 24 hours. Note that bids are non-refundable per our rules.

Partnership or press inquiries. For partnership opportunities, press inquiries, or bulk listing discussions, email us at daniel@hypercue.tech. We are open to collaborations with game studios, publishers, and gaming communities.